Field Responders
Police, fire, ambulance coordination
NG112 Intelligence Hub
What is NG112?
NG112 modernizes emergency communications with IP-native routing, location-aware signaling, and interoperable workflows across PSAPs, carriers, and enterprise systems.
European Policy
EU directives and national rollout
Fire Service
Fast routing to the right PSAP
Ambulance Dispatch
Location-aware emergency calling
Latest newsroom posts
2026-02-11
112 Day 2026 focuses on location quality and cross-border trust
Annual 112 awareness milestones continue to reinforce location quality and interoperability priorities.
2026-01-09
US E911 enterprise patterns help European teams validate PIDF-LO workflows
A comparison view: US enterprise E911 operational patterns and what they imply for NG112-aligned enterprise architectures in Europe.
2025-12-12
ETSI 6th NG112 and NGeCall Plugtests highlights interoperability progress
The 6th ETSI Plugtests cycle extends focus to NG112 and NGeCall interoperability and implementation realism.
2025-11-14
Switzerland's NG112 program continues to be a European reference point
Switzerland's national NG112 trajectory remains one of the most concrete reference implementations in the region.
2025-10-10
European accessibility requirements shape next wave of emergency service design
Accessibility expectations are increasingly treated as core architecture requirements, not optional add-ons.
2025-09-12
Teams emergency calling rollouts in Europe prioritize LIS data quality
Enterprise teams continue to treat LIS data quality as the primary control point for emergency routing outcomes.
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Featured guides
2026-02-01
Data retention and incident response for location systems
Designing retention and incident handling for emergency location systems with compliance and operational realism.
2026-01-01
Operational runbooks for NG112 readiness
Runbook templates for readiness checks, incident handling, and change-governed operations.
2025-12-01
Common failure modes (wrong PSAP, stale location, roaming)
Frequent emergency-calling failure patterns and the controls that reduce incident recurrence.
2025-11-01
SBC/Direct Routing considerations for emergency calls
How SBC behavior and trunk policy design affect emergency-call reliability and routing integrity.
2025-10-01
Testing & validation checklist for enterprise emergency calling
A practical validation checklist covering data, signaling, and operational response outcomes.
2025-09-01
Privacy/GDPR considerations for emergency location
How to balance emergency response effectiveness with minimization, retention, and accountability.